Privacy statement

We are committed to protecting the privacy and confidentiality of information provided by our customers and upholding data protection principles

Collection of personal information

In order for clients to use our service, we need to collect various types of information. This will involve you completing on-line forms which request personal information about you such as your name, address, e-mail address, telephone and fax numbers.

Processing of data

Information we collect is used to process your application for a mortgage or loan, to arrange your insurance cover, for accounting purposes and to contact you when necessary. This information may also be used for the purpose of dealing with any claims that may arise. All data processing takes place in the UK, and is regulated under the Data Protection Act 1998.

Disclosure of information

We do not disclose any information provided by you to third parties, except as detailed below, unless we are required to by law or any court order.

Third party companies

In order to provide you with quotations/illustrations and/or insurance cover we will disclose various details about you to insurance companies and mortgage lenders.

Product updates

We will keep your name, address and contact details on our database and may from time to time use that information to make you aware of additional products, services and developments in the mortgage sector generally which may be of interest to you. If you do not want your contact details used for these purposes please email your details to


This website does not identify users of the site. However, the site does use cookies. The cookies are used by Google Analytics, a website analytics service which help us to view the number of people that visit our website and to analyse how they use it and which pages are more popular than others. The cookie information is sent to and used by Google in the United States and may also be kept on their servers. Google uses this information to provide us with an overview of how our website visitors navigate around the site and how you have found us. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By continuing to use this website you are agreeing to the use of these cookies from Google Analytics.


Where relevant, this web site and our computer systems have security measures in place with the aim of protecting the personal details that you provide us.

Modifying and removing personal information

You may update any information you have given to us by either writing to the address below, sending an email to or calling 020 8301 7931. If at any time you would like your record and all personal information relating to you removed from our system, please send an e-mail to . You may be entitled to a copy of the information we hold about you under the provisions of the Data Protection Act 1998. To request copies contact us at the address below. A fee is charged for providing such information.

Changes in the Data Protection and Privacy Statement

We will notify you of changes to this Data Protection and Privacy Statement by displaying them on this web page. If you have any questions about this statement or any part of our service, you may contact us by emailing or telephoning 020 8301 7931

Our registered address is: Pantiles, Gorse Way, Longfield, Kent DA3 8AF